Select All Sub-Type For Filtering

394
Enhancement
Jack
3.3
3.2.2
Ticket Filters
Completed
Normal
Normal
3 years ago
3 years ago
0

Description

What does this enhancement do?

When setting filters for tickets, you can filter on the status field.

The field is broken into two categories: Open and Closed

It would be a nice enhancement if you clicked on those category headers in the text box and it selected all of the types under that category.

Ctrl+Click to keep any other selected options from the other category would be nice as well.

If there's already a way to do this or something similar, I haven't seen it.

Ticket History

3 years and 11 months ago by Jack

  • Changed Status from New to Accepted

3 years and 11 months ago by Jack

  • Set Component to Ticket Filters
  • Closed ticket as Completed
  • Assigned ticket to Jack