Store status name instead of ID in timeline events

441
Enhancement
Jack
Jack
4.0
-
Timeline
Completed
Normal
Normal
1 year ago
1 year ago
0

Description

Instead of storing the status ID when closing or reopening a ticket, store its name, that way if the status is eventually deleted, there are no errors.

This is how ticket history is done, so it will be consistent.

Ticket History

1 year and 8 months ago by Jack

  • Closed ticket as Completed