Searching Should OR Fields Searched

387
Enhancement
Jack
3.4
3.2.2
Ticket Filters
Completed
Normal
Normal
3 years ago
3 years ago
0

Description

What does this enhancement do?

When trying to use the Search feature for a particular project, it appears to by default select Summary and Description to be searched; however, the search criteria appears to AND those together, making it sometimes difficult to find existing / related tickets.

As a recent example, a user of our traq installation attempted to see if an existing ticket existed on a topic, and searched for "262", which returned no results, and resulted in a duplicate ticket being created.

However, a previous ticket did in fact contain 262 and was directly related to the issue at hand, but only contained it in the description and not the title, so the search failed.

It would seem more useful to have the results from these two fields OR'd together in terms of finding related or existing tickets.

Expanding beyond that, allowing an Advanced Search where the user can configure things a little more before beginning their search, including the ability to string multiple ORs and ANDs together.

Ticket History

3 years and 11 months ago by Jack

  • Changed Milestone from 3.3 to 3.4
  • Set Component to Ticket Filters
  • Changed Status from New to Accepted

3 years and 9 months ago by Jack

  • Changed Status from Accepted to Started
  • Assigned ticket to Jack

3 years and 8 months ago by Jack

  • Closed ticket as Completed

I've added a search filter to OR the summary and description fields, the "Advanced Search" part will be a part of the redesigned filtering system currently being planned for a 4.x release.