#382 - Ticket history sorting
Type Enhancement
Status Completed
Milestone 3.3
Version -
Component Tickets
Priority Normal
Severity Normal
Assigned to Jack
Reported 8 years ago
Updated 8 years ago
Votes 0
Related tickets
Proposed time
Worked time

What does this enhancement do?

Currently, for the ticket view, the display simply maintains the ticket itself, and then a listing of the comments from most recent to least recent.

It would be a great addition to add a installation-wide option in the AdminCP to choose whether comments are displayed newest to oldest or oldest to newest.

Most bug tracker software which I have had experience using with the exception of Traq tends towards the chronological posting, allowing for a sequential reading flow as opposed to the jumping around which occurs when the comments are placed out of sequence when displayed in reverse order.

Beyond the enhancement, I would further submit the recommendation to have the chronological display of comments become the default ordering.

Ticket History

8 years and 10 months ago by Jack

  • Status New Accepted

8 years and 9 months ago by Jack

  • Milestone 3.3 3.4

8 years and 9 months ago by Jack

  • Milestone 3.4 3.3

8 years and 9 months ago by Jack

  • Summary Toggle Comment Display Order Ticket history sorting
  • Component Tickets
  • Closed ticket as Completed
  • Assigned to Jack