#369 - Email Piping

Description

What does this feature do?

Pulls new tickets via email (POP3/POP3S), e.g.:

Subject => Summary, Body => Description

It should have the option to set the Status to New (or other) by default

What makes this feature interesting?

It would allow Abuse Desks to accept abuse reports via email (which is currently what I am using it for, only I am placing tickets for my employees manually)

Activity

12 years and 5 months ago by Jack

  • Milestone 3.2.2 Future
  • Component Tickets
  • Status New Accepted

This is a good idea, I like it, however I'm not sure when I'd be able to get around to it.

Might be added in a 4.x release, I'm seriously considering starting work on 4.0 now and adding all the queued features (3.3, 3.4, 3.5) in 4.x releases.

Status

Accepted
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Normal

Details

Feature
Future
Tickets
3.2.2
Normal

Tracking

Zach Taylor
12 years and 5 months ago
12 years and 1 month ago
0
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