#324 - Allow movement of tickets between projects
Type Feature
Status Completed
Milestone 3.1
Version -
Component Tickets
Priority Normal
Severity Normal
Assigned to Jack
Reported 11 years ago
Updated 11 years ago
Votes 0
Related tickets
Proposed time
Worked time

What does this feature do?

On sites where there are many similarly-related projects, but large enough in scope as not to make sense to be "components" of a larger project, users may sometimes create a ticket under an incorrect project.

As all tickets are stored in a single table, allowing the Manager of Project A to move a ticket to related Project B would be a nice new feature.

What makes this feature interesting?

Unless I am missing something, nothing like this currently exists.

In the case where incorrectly placed tickets are generated, we are currently closing them as invalid placement and opening a new ticket under the appropriate project.

Removing this step by adding the feature described above would help to improve the ticket management process.

Ticket History

11 years and 10 months ago by Jack

  • Milestone 3.0.7 3.1
  • Status New Accepted

11 years and 10 months ago by Jack

  • Status Accepted Started
  • Assigned to Jack

Moving a ticket will display a "migration" form, this form will allow the user to select new properties for the ticket that aren't shared across projects:

  • Assigned to
  • Component
  • Milestone
  • Version

11 years and 10 months ago by Jack

Almost finished, all that's left to do is use the next ticket id for the new project and add a timeline event for each project.

Jack closed as Completed 11 years and 10 months ago