Limit who can set ticket properties

276
Enhancement
Pierre
Jack
3.1
3.0
Tickets
Completed
Normal
Normal
5 years ago
3 years ago
0

Description

When a user creates a new ticket, they should only be able to set the basic details (summary & description).

From there the admin user should assign the ticket to a user, milestone, component etc. as most of the time when a user creates a ticket they assign it wrong, and the admin knows better which component/milestone the ticket should belong to. (same as Lighthouse or Github issues)

Ticket History

5 years ago by Jack

  • Changed Milestone from 3.0 to 3.1

I will add more control over ticket property permissions in 3.1.

4 years and 5 months ago by Jack

  • Changed Summary from Don't let user assign tickets to Limit who can set ticket properties
  • Changed Status from New to Started
  • Assigned ticket to Jack

4 years and 5 months ago by Jack

  • Closed ticket as Completed