#241 - Ticket time management
Type Feature
Status Completed
Milestone 3.7
Version 3.0
Component Tickets
Priority Normal
Severity Normal
Owner Andreas
Assigned to Jack
Reported 12 years ago
Updated 7 years ago
Votes 2
Related tickets
Proposed time
Worked time

What does this feature do?
Store the working time on each ticket.

There should be two new fields:

  • proposed time
  • worked time

What makes this feature interesting?
It makes clear where you worked a long time on, etc.

Ticket History

12 years ago by Devon Hazelett

  • Milestone 3.0 future
  • Version 3.0 future

I could try an implementation of this, should be fairly simple as well. We could have:

  • Estimated
  • Remaining
  • Logged

That way we can log work to it like in JIRA.

I will leave this as "New" and let Jack decide whether or not he wants it to be "Accepted". If any thing I'll have to release it as a plugin/hook for 2.x for now and when I have something to work with in 3.x I'll port it over

11 years and 1 month ago by Ian Littman

A grander plan: time entries. Each entry has a user, a ticket, a description (optional), a date and an hour count. Estimated time is just a field assigned to the ticket.

This is a pretty dramatic expansion of scope for this, but I'm only proposing that solution because I plan on forking/adding/pull-requesting to add the feature myself. Unless someone gets to it before me.

11 years ago by Jack

  • Milestone 3.1 3.2

10 years and 12 months ago by Jack

  • Milestone 3.2 3.3

With the faster release plan, I'm going to spread features and enhancements across more 3.x releases.

10 years and 12 months ago by Jack

  • Milestone 3.3 3.5

10 years and 6 months ago by Jack

  • Status New Accepted

10 years and 3 months ago by Jack

  • Assigned to Jack

Still not sure how I want to implement this. The quick and simple way would be to just add the proposed and worked time fields, but the time entries idea has more potential.

I think I will move this to a later 3.x release and do the whole time entries part.

10 years and 2 months ago by Jack

  • Milestone 3.4 3.6

9 years and 9 months ago by Jack

  • Milestone 3.6 4.1

7 years and 7 months ago by Jack

  • Milestone 4.1 3.7

7 years and 7 months ago by Jack

  • Status Accepted Started
Jack closed as Completed 7 years and 6 months ago

Basic "Time proposed" and "Time worked" fields added.

A 4.x release will see an overhaul of this system that enables "time entries"

These time entries will allow tracking of different users worked time that will be automatically added to a total "Time worked" value.