Private Tickets

11 years ago
1 year ago


You should add the ability possibility to create private tickets. If you read the other ticket about categories, I can explain you what I mean exactly:

I saw this feature at phpbb. You can create private tickets, which are only visible to staff members. Only staff members and the creator can see the ticket in the private tickets category. Could be very useful if you found a security issue like an exploit or something else.

Ticket History

11 years and 10 months ago by Jack

Private Tickets is a good idea, but there is no need for categories, thats basically what Components are for. I might put a check box on the New Ticket page to toggle if it's private or not.

11 years and 10 months ago by Jack

  • Changed Status from New to Started

11 years and 8 months ago by Jack

This feature is pretty much complete, all that needs to be done is the viewing stuff on the View Ticket page.

11 years and 8 months ago by Jack

  • Closed ticket as Completed

1 year and 8 months ago by Torsten Deppe


is it possible to use this function currently?

i dont see any option to submit a ticket as private.

i like this idea, and in need this for my installation of traq


1 year and 8 months ago by Jack

There is definitely code in Traq to support private tickets. I will take a look when I get a chance today or tomorrow. But it will most definitely be supported going forward.